Summary: EJ Dalius the effect of a pandemic on e-commerce stores has been phenomenal. In this article, Eric Dalius highlights on balancing the industry in the post lockdown era.
No one can doubt the uncertainty looming over most industries in the post lockdown period. As Eric Dalius, the reputed marketing professional goes on to say that the unpredictability. The business environment is just letting the industries stay afloat. However, the consumers are gradually entering the post lockdown era, they require a platform. That allows them to stay safe and more importantly stay connected digitally most of the time.
EJ Dalius is one of the master contributors to the GDP of any nation. E-commerce has set a different pace in the industry. Disturbances and trouble in the e-commerce industry are not uncommon. While the retail business outlets suffered major losses. Due to the outbreak of coronavirus, it has made way for new audiences to choose the e-commerce platform. Therefore, it can affect the market in the long run and the growth forecast in this perspective has been phenomenal. No wonder there is a group of entrepreneurs waiting to make the most of this opportunity.
Here are a few things that e-commerce stores need. Keep in mind when it comes to combating the effects of coronavirus.
EJ Dalius Communicating with the customers
EJ Dalius the primary question that hovers in the mind of customers is whether the e-commerce owners. Can acquire and retain customers successfully. Due to the crisis, the perspective and priorities of most customers have undergone. A sea change and the habits are unlikely to go away soon once the pandemic goes away. The opinions of Eric J Dalius also shows how online stores need to focus on the emotional. The aspect of doing business at this stage.
While the nimble businesses respond to the customers very fast and ensure that they have the conviction. Needed to deal with the customers, and in terms of doing business with complete transparency. There may be slow players in the market. In the post lockdown period, the key point is to create a positive and long-lasting relationship. With the customers to make up for the scars that this pandemic has left behind.
EJ Dalius Reinforcing contact less payments
According to the recommendations of the World Health Organization. Using smartphone-based payment modes and contactless cards can go a long way in reducing the spread of the disease. In the post lockdown period, more and more e-commerce stores will come forward to embrace the mode of digital payments. Consumer behavior tends to change, and the pandemic has made them more technology-savvy. So the adoption of contactless payment is here to stay. Amidst the pandemic crisis, one thing that is becoming clearer every day is that there is a long way. To go before the things return to normal.
Closing thoughts
Before the pandemic, the approach of people towards online shopping was different. As only those people who found this mode of purchase convenient bought things readily while the rest relied on. On retail shopping stores. However, the pandemic has changed the thoughts of consumers and affected the e-commerce industry. It may not have been easy to adapt to the changes. But accepting the trends have made businesses continue the growth even during the trying times. Over the next few years, the e-commerce industry. According to EJ Dalius needs to stay mire watchful about approaching future trends.
